Information we collect
We may collect information you provide through our website or in communications with us, including your name, email address, telephone number, property address, relationship to a claim, information about a foreclosure or tax sale, and documents or other details you later choose to provide.
We may also receive basic technical information when you use the website, such as device, browser, IP address, referring page, and general usage information.
How we use information
We may use information to evaluate a potential surplus-funds claim, respond to your inquiry, communicate with you, research public records, coordinate claim-related services, improve our website, maintain security, comply with law, and protect our legal rights.
How information may be shared
We may share information only as reasonably necessary with service providers, public agencies, courts, title or records professionals, licensed attorneys when legal representation is required, and other parties involved in evaluating or processing a claim. We may also disclose information when required by law, to protect rights or safety, or in connection with a business reorganization or transfer.
EquityBack LLC does not sell personal information for money.
Telephone, email, and text communications
If you request a review and provide consent, we may contact you by telephone or email about your inquiry. Text messages are sent only when you separately opt in to SMS communications. Message frequency may vary, and message and data rates may apply. You may reply STOP to end text messages or HELP for help. Consent to communications is not a condition of purchasing services.
Cookies and analytics
Our website may use cookies or similar technologies needed for site operation, security, preferences, and measurement. You can manage cookies through your browser settings, although disabling them may affect some site features.
Data retention and security
We retain information for as long as reasonably necessary for the purposes described in this policy, to meet legal or recordkeeping obligations, or to resolve disputes. We use reasonable administrative and technical safeguards, but no method of electronic transmission or storage can be guaranteed completely secure.
Your choices and privacy requests
You may ask us to update or correct your contact information, stop non-required communications, or inquire about information we maintain. Depending on where you live, applicable law may provide additional privacy rights. We may need to verify your identity before completing a request.
Children’s privacy
This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.
Changes to this policy
We may update this policy as our practices or legal obligations change. The “Last updated” date above identifies the current version.
Contact us
For privacy questions or requests, contact EquityBack LLC at byrwill01@equitybackllc.com, call 804-715-5183, or write to 1309 Coffeen Ave., Ste 20305, Sheridan, WY 82801.